Healthcare Support Specialist — Clark, Up to 27K

Concentrix Philippines; Philippines; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Paid training

Career growth

Onsite workplace

Incentives available

Job summary

Concentrix Philippines in Clark, Pampanga is hiring for Healthcare Account roles. You will handle inbound/outbound calls related to healthcare services and assist customers with benefits, claims, and account information.

We offer a competitive salary up to PHP 27K monthly, paid training, and a supportive environment that promotes career growth. Onsite work with shifting schedules and ongoing training are provided to help you excel.

Qualifications

• High School or Senior High School graduate.
• Excellent English communication skills.
• Basic computer navigation skills.
• Willing to learn and undergo training.
• Customer-oriented with strong problem-solving skills.
• Willing to work onsite in Clark, Pampanga and on shifting schedules.

Responsibilities

• Handle inbound and/or outbound calls related to healthcare services.
• Assist customers with healthcare inquiries, benefits, claims, and account information.
• Provide accurate and timely resolutions to customer concerns.
• Maintain professionalism and confidentiality when handling sensitive information.
• Ensure excellent customer service and meet performance targets.

Skills

Good English communication

Customer-oriented

Problem solving

Education

High School or Senior High School

Job description

Concentrix Philippines in Clark, Pampanga is hiring for Healthcare Account roles. You will handle inbound/outbound calls related to healthcare services and assist customers with benefits, claims, and account information.

We offer a competitive salary up to PHP 27K monthly, paid training, and a supportive environment that promotes career growth. Onsite work with shifting schedules and ongoing training are provided to help you excel.