Healthcare Support Specialist - Chat & Email (Onsite)

Hammerjack Pty Ltd; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Up to ₱26,000 monthly basic salary

Performance incentives and bonuses

Paid training

Career growth opportunities

Job summary

Hammerjack Pty Ltd in Quezon City is hiring a Customer Service Representative for Healthcare, Medical, Insurance, Benefits, Claims, and other customer support accounts. You will assist customers with healthcare benefits, insurance coverage, claims, eligibility, and provider information, delivering accurate and professional support.

No prior BPO experience is required; fresh graduates are welcome. This onsite role offers a monthly salary up to ₱26,000, paid training, weekends and shifting

Qualifications

• High School or Senior High School graduate.
• College level or graduates welcome.
• No BPO experience required.
• Fresh graduates and first-time BPO applicants welcome.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries through phone, chat, or email.
• Assist with healthcare benefits, insurance, claims, and coverage.
• Provide support with eligibility and provider information.
• Resolve customer concerns professionally.
• Document customer interactions.
• Meet quality and customer satisfaction targets.

Skills

Good English

Basic computer skills

Education

High School graduate

College level or graduates welcome

Job description

Hammerjack Pty Ltd in Quezon City is hiring a Customer Service Representative for Healthcare, Medical, Insurance, Benefits, Claims, and other customer support accounts. You will assist customers with healthcare benefits, insurance coverage, claims, eligibility, and provider information, delivering accurate and professional support.

No prior BPO experience is required; fresh graduates are welcome. This onsite role offers a monthly salary up to ₱26,000, paid training, weekends and shifting