Healthcare Scheduling Support | Up to 21K | 6 Mos BPO Exp Needed

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Iloilo; On-site; PHP 201,000 - 234,000; Full time

Benefits offered by this job

Night differential 20%

HMO and other company benefits

Paid training

Annual performance appraisal

Job summary

SAGILITY PHILIPPINES B.V. BRANCH OFFICE is seeking a Healthcare Scheduling Support professional to help patients coordinate appointments efficiently and with care.

Onsite role with night shifts, competitive monthly pay (18,000–21,000 PHP), 20% night differential, HMO, paid training, annual performance appraisal, and salary increases based on policy. Qualifications include at least 6 months BPO experience and strong communication.

Qualifications

• Minimum 6 months of any BPO experience.
• Excellent communication and customer service skills.
• Willing to work onsite and adapt to night shifts.
• Basic computer navigation and multitasking skills.

Responsibilities

• Assist patients with scheduling, rescheduling, and canceling appointments.
• Handle inbound and outbound calls for appointment coordination.
• Provide accurate information on healthcare services, schedules, and providers.
• Maintain detailed records of interactions and appointment updates.
• Deliver excellent customer service per company guidelines and standards.

Skills

BPO experience

Communication skills

Customer service

Onsite work

Night shifts

Computer navigation

Job description

Join our Healthcare Scheduling Support team and help patients coordinate appointments and healthcare services efficiently. This opportunity is ideal for candidates with BPO experience who are looking for competitive pay, excellent benefits, and career growth within the healthcare industry.

Key Responsibilities

• Assist patients with scheduling, rescheduling, and canceling healthcare appointments.

• Handle inbound and outbound calls related to appointment coordination and healthcare support.

• Provide accurate information regarding healthcare services, schedules, and provider availability.

• Maintain detailed records of customer interactions and appointment updates.

• Deliver excellent customer service while adhering to company guidelines and performance standards.

Qualifications

• At least 6 months of any BPO experience.

• Excellent communication and customer service skills.

• Willing to work onsite.

• Amenable to shifting schedules, including night shifts.

• Basic computer navigation and multitasking skills.

Compensation & Benefits

• Earn up to ₱18,000 - ₱21,000 monthly

• 20% Night Differential

• HMO and other company benefits

• Paid training

• Annual performance appraisal

• Annual salary increase based on performance and company policy

• Performance-based incentives and rewards

• Career growth opportunities within the healthcare industry