Healthcare Quality Manager: Onsite Night Shift (EPIC & RCM)

Directpath Recruitment; Mandaluyong; Sur place; PHP 1 117 000 - 1 338 000; Plein temps

Résumé du poste

Directpath Recruitment in Ortigas, Pasig City, Philippines is hiring a Quality Manager for a 100% onsite night-shift role. The position requires 3–5 years in healthcare BPO quality management, with strong EPIC expertise, US healthcare BPO background, and solid Excel and dashboard-building skills.

You will lead quality audits, drive process improvements, and manage client-facing activities while ensuring end-to-end RCM quality. Start date September 7, 2026, with 1 opening.

Qualifications

• 3–5 years Quality Manager experience in a BPO setup
• Strong US Healthcare BPO background
• Experience in quality auditing and people management
• Experience using the EPIC platform
• Healthcare RCM experience – End-to-End Process
• Proficient in 7 QA Tools
• Client-facing experience
• Advanced Microsoft Excel skills
• Experience creating dashboards from scratch
• College graduate
• Willing to work 100% onsite in Ortigas
• Willing to work night shift
• Can start on September 7, 2026

Connaissances

US Healthcare BPO

Quality auditing

People management

Dashboard creation

Client-facing

Excel

Formation

College graduate

Outils

EPIC platform

QA Tools

Description du poste

Directpath Recruitment in Ortigas, Pasig City, Philippines is hiring a Quality Manager for a 100% onsite night-shift role. The position requires 3–5 years in healthcare BPO quality management, with strong EPIC expertise, US healthcare BPO background, and solid Excel and dashboard-building skills.

You will lead quality audits, drive process improvements, and manage client-facing activities while ensuring end-to-end RCM quality. Start date September 7, 2026, with 1 opening.