Healthcare - Insurance AR Specialist – Payment Processing |Hybrid |Nightshift

Infinit-O; Pasay; In loco; PHP 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Infinit-O is seeking an Insurance AR associate in the Philippines to handle high-volume, data-entry intensive processing of time-of-service payments for telehealth appointments. The role emphasizes speed, accuracy, and pattern recognition with minimal client interaction.

You will review telehealth accounts in Advanced MD (AMD), record payments, update the Copay spreadsheet, and estimate costs using insurance responses, working largely independently to meet daily quotas.

Competenze

• Bachelor's degree in Business, Finance, or related field.
• 1–2 years of experience in high-volume data entry or medical billing.
• Strong ability to identify trends in insurance responses and financial data.
• Advanced MS Excel skills and large spreadsheets handling.

Mansioni

• Daily review of assigned telehealth accounts to determine patient responsibility.
• Charge time-of-service payments for appointments with no automated payment.
• Maintain Telehealth Copay Detail Spreadsheet and update statuses.
• Update Provider Profiles and TH Copay amounts in AMD as needed.
• Use benefit check notes and insurance responses to estimate costs for pending visits.
• Identify accounts with negative balances and determine if refunds are required.

Conoscenze

High-volume data entry

MS Excel proficiency

Typing speed

Independent work

Formazione

Bachelor's degree

Strumenti

Advanced MD (AMD)

MS Excel

Descrizione del lavoro

About the role

The Insurance AR associate focuses on the high-volume processing of time-of-service payments for telehealth appointments. This is a data-entry-intensive role that requires exceptional speed, accuracy, and pattern recognition to manage a high volume of transactions without direct client interaction.

Key responsibilities

• Daily review of assigned telehealth accounts in Advanced MD (AMD) to determine expected patient responsibility (copay/coinsurance)


• Charge time-of-service payments for appointments where patients did not pay via the automated paywall


• Maintain the Telehealth Copay Detail Spreadsheet, updating statuses such as \"Card Charged\", \"CC Declined\", or \"Needs Special Review\"


• Update Provider Profiles and TH Copay amounts in AMD based on insurance responses to ensure correct billing and payment disbursal


• Use benefit check notes and previous insurance responses to estimate costs for pending visits


• Identify accounts with negative balances (credits) and determine if a refund is required based on pending visit costs

About you

• Bachelor's degree in Business, Finance, or a related field


• 1-2 years of experience in high-volume data entry, back-office medical billing, or financial transaction processing


• Strong ability to quickly identify trends in insurance responses and financial data


• Advanced MS Excel skills (managing large, \"finicky\" spreadsheets without breaking data links)


• High WPM typing speed


• Ability to work independently with minimal supervision while meeting daily volume quotas

About us

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations- aligning business success with a positive impact on our clients, people, and communities.