Healthcare Customer Support Specialist - Shift Work

GAINSTRONG TALENT SOLUTIONS CORP.; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. in the Philippines is seeking a Customer Service Representative to handle inquiries related to healthcare and pharmaceutical products and services.

You will provide accurate information, assist with account, product, and order inquiries, and document interactions, while working on a shifting schedule, including weekends and holidays.

Strong communication skills are required; HS or SHS graduates welcome.

Qualifications

• HS or SHS graduate
• Strong verbal and written communication skills
• Willing to work on a shifting schedule, including weekends and holidays

Responsibilities

• Handle customer inquiries regarding healthcare and pharmaceutical products and services
• Provide accurate information and appropriate solutions to customer concerns
• Assist with account, product, order, and service-related inquiries
• Resolve customer concerns professionally and efficiently
• Document customer interactions and transactions accurately

Skills

Verbal communication

Written communication

Education

High School diploma

Job description

GAINSTRONG TALENT SOLUTIONS CORP. in the Philippines is seeking a Customer Service Representative to handle inquiries related to healthcare and pharmaceutical products and services.

You will provide accurate information, assist with account, product, and order inquiries, and document interactions, while working on a shifting schedule, including weekends and holidays.

Strong communication skills are required; HS or SHS graduates welcome.