Healthcare Customer Support Specialist - Onsite, HMO

Teleperformance; Mandaluyong; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Dynamic, diverse and supportive work环境

Job summary

Teleperformance (now TP) is seeking a customer support role in Mandaluyong to assist members, patients, or healthcare providers with inquiries, eligibility, billing, and service-related concerns. The position emphasizes empathy, professionalism, and delivering timely resolutions within a healthcare context.

Freshers and entry-level applicants are welcome. On-site shifts, Monday to Friday, with 11AM–7PM hours, offer a dynamic, supportive work environment with growth opportunities and an HMO.

Qualifications

• Starter-friendly! Open to all levels (Freshers and starters welcome)
• Good communication skills
• Graduate of at least High School or Senior High School
• Shifting schedule, work on site

Responsibilities

• Provide excellent customer support by assisting members, patients, or healthcare providers with account inquiries, benefit information, eligibility verification, appointment or service-related concerns, claims status, billing questions, and general healthcare service support.
• Deliver accurate and timely resolutions while maintaining empathy, professionalism, and a strong customer service mindset to ensure a positive healthcare support experience.

Skills

Good communication skills

Education

High School / Senior High School

Job description

Teleperformance (now TP) is seeking a customer support role in Mandaluyong to assist members, patients, or healthcare providers with inquiries, eligibility, billing, and service-related concerns. The position emphasizes empathy, professionalism, and delivering timely resolutions within a healthcare context.

Freshers and entry-level applicants are welcome. On-site shifts, Monday to Friday, with 11AM–7PM hours, offer a dynamic, supportive work environment with growth opportunities and an HMO.