Healthcare BPO Voice & Accent Trainer | Onboarding Coach

Global Healthcare Resource; Muntinlupa; Sur place; PHP 424 000 - 647 000; Plein temps

Résumé du poste

Global Healthcare Resource in the Philippines seeks a Communications / Voice & Accent Trainer to lead foundational V&A, ACC, language neutralization, and active listening training for onboarding batches in a healthcare BPO environment.

You will tailor training modules to healthcare jargon, HIPAA sensitivity, and empathetic patient/provider interactions, while providing targeted coaching to drive continuous improvement.

Responsabilités

• Lead foundational voice & accent training for onboarding batches in a healthcare BPO environment.
• Tailor modules to healthcare jargon and HIPAA sensitivity.
• Provide targeted coaching to drive continuous improvement in patient/provider interactions.

Description du poste

Global Healthcare Resource in the Philippines seeks a Communications / Voice & Accent Trainer to lead foundational V&A, ACC, language neutralization, and active listening training for onboarding batches in a healthcare BPO environment. You will tailor training modules to healthcare jargon, HIPAA sensitivity, and empathetic patient/provider interactions, while providing targeted coaching to drive continuous improvement.