Healthcare Administrative Assistant: Patient Care & Scheduling

Atticus Advisory Solutions, Inc.; Metro Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Atticus Advisory Solutions Inc.

is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Experience with electronic health records (EHR) systems preferred.

Responsibilities

• Welcome and assist patients and visitors professionally.
• Answer calls and route messages appropriately.
• Provide information regarding office procedures and services.
• Address concerns and escalate when needed.
• Schedule, reschedule, and confirm appointments.
• Coordinate provider schedules and follow-up visits.
• Send reminders and support office flow.
• Assist with calendar and administrative coordination.
• Update demographic information.
• Scan and organize documentation in the EHR.
• Assist with forms and administrative paperwork.
• Maintain documentation accuracy.
• Verify insurance eligibility.
• Collect copays and balances.
• Support billing workflows.
• Document payments accurately.
• Manage mail, faxes, and correspondence.
• Maintain office supplies.
• Support providers and leadership with clerical tasks.
• Assist with reports and office operations.
• Maintain HIPAA compliance.
• Follow office policies and procedures.
• Support administrative audits.

Skills

Medical office experience

EHR experience

Education

High school diploma or equivalent

Tools

EHR software

Job description

Atticus Advisory Solutions Inc.

is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.