Front Desk & Scheduling Specialist, Primary Care (Remote EST)

Atticus Advisory Solutions Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Life Insurance

Company Equipment

Bereavement Leave

Maternity Leave

Paternity Leave

Sick Leave

Vacation Leave

Work from Home

Dependent Care

Job summary

Atticus Advisory Solutions Inc. is seeking an Administrative Assistant for our Primary Care Office in Pasig.

The role involves greeting patients, managing appointments, verifying insurance, and coordinating communication between patients and providers to ensure a smooth front-desk experience. The candidate should have a high school diploma, excellent communication, strong organization, and the ability to stay calm during busy periods.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Strong organization and multitasking abilities.
• Knowledge of insurance terminology.
• Computer and scheduling proficiency.
• Ability to stay calm during busy periods.

Responsibilities

• Greet patients, check them in using the EHR system.
• Answer phones, triage calls, route messages.
• Provide information on policies and services; address concerns with empathy.
• Schedule, reschedule, and confirm appointments; coordinate follow-ups, labs, and referrals.
• Verify and update patient demographics; collect forms and IDs; scan documents into the EHR.
• Assist with insurance coverage verification and basic billing questions.

Skills

Communication

Customer service

Organization

Multitasking

Insurance terminology

Computer proficiency

Scheduling proficiency

Calm under pressure

Education

High school diploma or equivalent

Job description

Atticus Advisory Solutions Inc. is seeking an Administrative Assistant for our Primary Care Office in Pasig.

The role involves greeting patients, managing appointments, verifying insurance, and coordinating communication between patients and providers to ensure a smooth front-desk experience. The candidate should have a high school diploma, excellent communication, strong organization, and the ability to stay calm during busy periods.