Head of Talent Acquisition APAC

Transfer Express de Panama; Quezon City; Hybride; PHP 4 000 000 - 6 000 000; Plein temps

Avantages offerts par ce poste

Health insurance

Hybrid work model

Access to development platforms

Résumé du poste

Western Union is seeking an experienced Head of Talent Acquisition APAC to lead high-volume recruitment across the APAC region. You will manage a team of 5-7 Talent Partners, drive hiring performance, and implement scalable TA strategies to support rapid growth.

The role focuses on workforce planning, data-driven delivery, and partnering with senior leaders to ensure excellent candidate and stakeholder experiences while meeting targets and SLAs across multiple markets in APAC.

Qualifications

• 8+ years in talent acquisition, incl. high-volume programs.
• 5+ years of people leadership, managing recruiters.
• Proven experience leading teams of 7–10 recruiters.
• Data-driven with strong analytics and reporting.
• Excellent stakeholder management with senior leaders.
• Knowledge of APAC employment practices.

Responsabilités

• Lead, coach, and develop team of Talent Partners.
• Own recruitment delivery across APAC and meet targets.
• Develop and execute large-scale recruitment strategies.
• Partner with senior leaders to translate business priorities.
• Drive market expansions and workforce ramp-ups.
• Establish metrics and use analytics for improvements.
• Oversee end-to-end recruitment including sourcing to onboarding.
• Build strong pipelines for critical roles.
• Leverage branding and sourcing to attract top talent.
• Ensure compliance with local employment law.

Connaissances

Talent Acquisition

People Leadership

High-Volume Recruiting

Data Analytics

Stakeholder Mgmt

APAC Markets

Recruitment Operations

Workforce Planning

English Fluency

Description du poste

Head of Talent Acquisition APAC

We are seeking an experienced Head of Talent Acquisition APAC to lead high-volume recruitment delivery across the APAC region. This role is responsible for managing a team of 5-7 Talent Partners, driving hiring performance, and executing scalable talent acquisition strategies to meet ambitious growth and workforce planning objectives.The successful candidate will have a proven track record of delivering recruitment results in fast-paced, high-growth environments, with experience leading large-scale hiring projects, workforce ramp-ups, and recruitment transformation initiatives. This individual will combine strong operational leadership with strategic workforce planning to ensure hiring targets are achieved while maintaining an exceptional candidate and stakeholder experience.

Key Responsibilities

• Lead, coach, and develop a team of Talent Partners, creating a high-performance culture focused on quality, speed, and delivery.
• Own recruitment delivery across APAC, ensuring achievement of hiring targets and service level agreements.
• Develop and execute recruitment strategies to support large-scale, high-volume hiring programs across multiple business functions.
• Partner with senior business leaders to understand workforce requirements and translate business priorities into talent acquisition plans.
• Drive project-based recruitment initiatives, including market expansions, workforce ramp-ups, new site launches, and business transformation programs.
• Establish clear team objectives, hiring metrics, and performance standards, using data and analytics to drive accountability and continuous improvement.
• Oversee end-to-end recruitment activities, including sourcing, assessment, selection, offer management, and onboarding support.
• Build and maintain strong talent pipelines for critical and high-demand roles.
• Leverage recruitment marketing, employer branding, and sourcing strategies to attract top talent in competitive markets.
• Ensure effective use of recruitment technology, market intelligence, and reporting tools to improve hiring outcomes.
• Monitor recruitment performance, identify risks, and implement solutions to improve quality, efficiency, and time-to-fill.
• Partner closely with HR and business stakeholders to ensure compliance with local employment legislation and company policies.
• Act as a trusted advisor to leaders on talent market trends, workforce planning, and recruitment best practices.

Requirements

• 8+ years of talent acquisition experience, including significant experience managing high-volume recruitment programs.
• 5+ years of people leadership experience, with demonstrated success leading teams of recruiters and driving hiring performance.
• Proven experience managing recruitment teams of 7-10 recruiters or larger.
• Strong track record of delivering against challenging hiring targets in APAC markets.
• Experience developing and executing recruitment project strategies, workforce ramp-ups, and large-scale hiring initiatives.
• Data-driven mindset with strong analytical and reporting capabilities.
• Excellent stakeholder management and influencing skills, with the ability to engage effectively with senior business leaders.
• Strong understanding of recruitment operations, workforce planning, talent attraction, and sourcing methodologies.
• Knowledge of local employment legislation and recruitment best practices across the region
• Fluent English communication skills.
• Based in Quezon City, Philippines, or Singapore

Preferred

• Experience supporting BPO, shared services, technology, customer operations, or large-scale corporate hiring environments.
• Experience leading recruitment transformation, process improvement, or TA operating model projects.

Workplace Options

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

• You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
• Your Philippines specific benefits include:
• Paid Time Off
• Health card (HMO) coverage with dependents from day 1 of employment (65 years old and below for parents and 22 years old and below for children/siblings), subject to insurer´s review
• Group Term Life Insurance
• Employee Assistance Program (EAP)
• Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from h