Head of Sales - BPO

Consult Silicon Valley; Philippines; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

CSV Now in the Philippines is seeking a Head of Sales to fuel new logo acquisition for small and medium-sized ventures, with a commission structure more rewarding than typical BPO roles. You will lead consultative solution-selling, manage end-to-end deals, and ensure smooth transition from win to delivery in a fast-growing startup setup.

The role requires at least five years of leadership in enterprise BPO sales, building relationships with decision-makers, and delivering revenue growth through

Qualifications

• Five+ years leading consultative sales cycles to enterprise and high-growth firms in BPO/outsourcing.
• Proven ability to initiate and grow C-level relationships within target organizations.
• Experience selling complex hybrid CX/BPO solutions.
• Exceptional communication and relationship-building skills.

Responsibilities

• Lead prospecting and new logo acquisition targeting small and mid-market clients.
• Manage end-to-end sales cycle with a consultative solution-selling approach.
• Cultivate relationships with decision-makers, including C-level executives, to secure new business.
• Own forecasting and pipeline management, driving aggressive growth targets.
• Ensure seamless handover of wins to delivery and maintain ongoing client relationships.

Job description

CSV Now, with a solid footing as a talent acquisition consultant for Silicon Valley startups, now steps into the BPO arena, offering bespoke solutions to small and medium-sized ventures. We are on the hunt for a Head of sales to fuel our new logo acquisition, targeting small yet potent deals vital for our revenue ascent. Here's a chance to thrive in a fresh, upwardly mobile BPO setup, with a commission structure more rewarding than what the big leagues offer. We recently just acquired our PCI DSS + HIPAA compliance along with being ISO 27001 certified. Your prowess in consultative solution-selling will be the cornerstone for navigating complex client needs, driving mutually rewarding business outcomes. Join us, pioneer growth, and carve out a lucrative sales journey with CSV Now.

Responsibilities (including but not limited to):

• Sales Growth:
  • You're a hunter: proactively identify and engage with small to midsize business prospects, leveraging market insights and industry networks to uncover opportunities and drive new deal acquisition.
  • Meet aggressive sales growth targets through reliable pipeline management and accurate forecasting.
  • Employ a consultative solution-selling approach to address complex client challenges, driving mutually beneficial business outcomes.
• Relationship Management:
  • Expertise in cultivating and maintaining relationships with decision-makers within client organizations, including C-level executives, to secure new business and maximize the value delivered by CSV Now's services.
  • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, and customer experience challenges.
• Sales Execution:
  • Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around the development of innovative solutions.
  • Ensure smooth transition of client wins into implementation and operations, acting as a steward for good business and nurturing the client relationship through flawless execution.
• Market & Product Understanding:
  • Possess an in-depth understanding of CSV Now's services and differentiation in the marketplace.
  • Maintain competitive knowledge and focus, continuously growing and developing professionally.
• Reporting and Communication:
  • Maintain accurate records of sales activities and forecasts in the CRM system.
  • Deliver effective proposals and presentations to decision-makers, articulating CSV Now's value proposition.

Qualifications:

• Minimum five (5) years of experience leading consultative sales cycles to enterprise and high-growth companies, with a focus on BPO solutions.
• Proven ability to initiate, develop, and grow C-level and senior relationships within target client organizations, influencing purchase and buying decisions.
• Experience selling complex hybrid CX solutions in the outsourcing marketplace.
• Exceptional verbal and written communication skills, with a passion for revolutionary technological solutions.
• Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
• Excellent team and relationship building, sales, customer service, critical thinking, and interpersonal skills.
• Proficient in sales rep KPIs/conversion metrics and the use of CRM systems.
• Ability to work independently and as part of a team, demonstrating a results-driven approach and a commitment to exceeding department metrics/measures.

If you’re eager to contribute to a startup culture with substantial growth opportunities, CSV Now is the place for you.