Head of Operations, Retail Ops & Growth

Michael Page International Recruitment (Philippines) Inc; Philippines; On-site; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Permanent employment

Job summary

Michael Page International Recruitment (Philippines) Inc in Metro Manila is seeking a Head of Operations to oversee daily retail operations, set strategic priorities, monitor performance, and drive process improvements across internal functions. You will lead efforts to ensure reliable delivery and timely decisions within a fast-paced environment.

The role demands strong cross-functional coordination, prioritization, and the ability to review workflows for efficiency.

Qualifications

• Experience in managing day-to-day retail operations.
• Ability to set and manage clear operational priorities.
• Capability to review workflows and implement practical improvements.
• Monitor performance and address issues affecting service delivery.
• Coordinate activities across internal functions to keep work on track.
• Provide clear direction and updates on operational matters.

Responsibilities

• Oversee daily operational activities to maintain reliable delivery across the Retail department.
• Set clear operational priorities that support business plans and day-to-day requirements.
• Monitor operational performance and address issues that may affect service delivery.
• Develop practical processes that improve consistency and efficiency in daily operations.
• Coordinate operational activities across relevant internal functions to keep work on track.
• Review workflows and identify areas for improvement based on business needs.
• Provide clear direction on operational matters to support timely decisions.
• Maintain accurate operational records and updates for business review.

Skills

Overseeing daily operations

Operational prioritization

Workflow improvement

Performance monitoring

Cross-functional coordination

Clear operational direction

Job description

Michael Page International Recruitment (Philippines) Inc in Metro Manila is seeking a Head of Operations to oversee daily retail operations, set strategic priorities, monitor performance, and drive process improvements across internal functions. You will lead efforts to ensure reliable delivery and timely decisions within a fast-paced environment.

The role demands strong cross-functional coordination, prioritization, and the ability to review workflows for efficiency.