Head of HR Shared Services

Promotional Partners Group Limited; Pateros; On-site; PHP 5,500,000 - 9,000,000; Full time

Benefits offered by this job

International environment in Manila

Collaboration with global teams

Learning opportunities in HR systems

Exposure to private markets industry

Competitive salary and benefits

Job summary

Partners Group in Manila is seeking a Head of HR Shared Services to lead the regional People agenda, partner with the Global Head of HR, and deliver scalable, tech-enabled HR processes for a global private markets firm.

You will build a high-performing, multicultural team, drive AI and digital HR initiatives from Manila, balance global consistency with regional relevance, and manage risk while delivering value to 800+ institutional clients.

Qualifications

• 12+ years in HR with depth in operations, shared services, or employee lifecycle management.
• Interest in AI and technology to develop digital HR solutions.
• Proven track record of building and developing teams with collaborative leadership.

Responsibilities

• Own and drive regional people agenda, turning strategy into delivery.
• Lead regional HR projects end-to-end delivering priorities that fuel growth.
• Champion AI and digital HR initiatives with regional and global reach.
• Shape HR solutions balancing global consistency with regional relevance.
• Hold ownership of regional HR processes, data, and service delivery.
• Escalation point for complex employee relations cases and risk management.
• Represent the region on Global HR initiatives with a regional lens.
• Build and lead a high-performing, multicultural team.

Skills

HR operations

Shared services

Employee relations

People management

Digital HR

AI familiarity

Education

Bachelor's degree

HR qualification

Job description

Head of HR Shared Services

Taguig, PH

We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 professionals across 24offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

This is a rare opportunity to lead HR Shared Services for a global private equity firm, from Manila, at the center of it all. This hub steers HR processes and digital initiatives that ripple out across our entire global business, giving your work direct impact.

You'll partner closely with our Global Head of HR in Switzerland, giving you a genuine seat at the table on how HR gets delivered worldwide. And because we're investing heavily in AI and technology across the firm, we want someone who gets energized by that - someone ready to build, test, and roll out smarter, tech-enabled ways of working alongside a sharp, committed team that's just as invested in getting this right.

We're a hands-on company, and we lead the same way. You'll have a team, but you'll also be right in the work with them - jumping in when an extra pair of hands is needed, and owning delivery together as one team.

What you'll do

• Own and drive the regional people agenda, partnering closely with the Head of HR, Centers of Expertise, and Regional HR Heads to turn strategy into delivery
• Lead and own regional HR projects end-to-end, delivering the people priorities that fuel business growth and a high-performance culture
• Champion AI and digital HR initiatives run out of Manila, helping shape smarter, tech-enabled ways of working with genuine global reach
• Shape HR solutions that balance global consistency with regional relevance, proactively managing risk and controls with stakeholders across and beyond HR
• Hold full ownership of regional HR processes, data, and service delivery
• Act as the escalation point for complex employee relations cases, partnering with the Head of HR to manage risk
• Represent the region on Global HR initiatives, working closely with the Global Head of HR in Switzerland to bring a regional lens to enterprise-wide projects
• Build and lead a high-performing, multicultural team, sharing accountability for delivery with them

What we expect

• ~12+ years in HR, with solid depth across HR operations, shared services, employee relations, or employee lifecycle management
• A genuine interest in AI and technology, with the appetite to develop and execute digital HR solutions rather than just oversee them
• A track record of building and developing teams, with a leadership style rooted in shared ownership, collaboration, and continuous improvement
• Sharp analytical and problem-solving instincts, comfortable making pragmatic calls in ambiguous, fast-moving situations
• Proven ability to build trusted relationships across functions, cultures, and seniority levels - including senior global stakeholders
• Bachelor's degree in a relevant field and a recognized HR qualification

What we offer

Partners Group combines the scale of a global private equity firm with the pace, energy, and flat structure of a start-up. You'll have real ownership and room to make an impact fast, without layers getting in your way.

• A fast-paced, entrepreneurial, and international working environment in Manila
• Close collaboration with global and cross-functional teams
• Excellent learning opportunities in HR systems and professional development
• Broad exposure to Partners Group and the private markets industry
• Competitive salary and benefits package

www.partnersgroup.com