Head of Corporate IT

JustMarkets; España; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

10 paid sick leave days per year

20 paid vacation days per year

Medical insurance

Compensation for professional education

Wellness budget

Job summary

JustMarkets is seeking a Head of Corporate IT in the Philippines who will oversee corporate infrastructure strategy and lead a team of 35 engineers. This role involves managing IT operations, building secure environments, and improving hybrid infrastructure.

Applicants should have over 5 years of experience in IT Infrastructure and team management. The position offers benefits such as paid sick leave, vacation days, medical insurance, and wellness budget.

Qualifications

• 5+ years of experience in IT Infrastructure, System Administration or IT Help Desk.
• At least 1+ year of experience managing teams of 20+.
• Strong understanding of ITSM methodologies and best practices.
• Experience implementing SLA-driven support processes.
• English level: Upper-Intermediate or higher.

Responsibilities

• Lead a team of 30-35 engineers and manage IT operations.
• Build a secure environment for rapid business operations.
• Strategic planning and budgeting for business expansion.
• Define and monitor SLA/KPI metrics and analyze performance.

Skills

IT Infrastructure Management

Team Leadership

Budget Management

Vendor Management

Virtualization Technologies

Networking Concepts

ITSM Methodologies

Tools

VMware ESXi

Hyper-V

Proxmox

Job description

Overview

We are looking for a technical Head of Corporate IT who is ready to take full ownership of the corporate infrastructure strategy, budget management, and the transformation of access and security processes. In this role, you will lead a team of 35 engineers, build highly effective processes for the internal Help Desk team, improve the existing hybrid infrastructure and service integrations, and own the global IT Procurement function, ensuring smooth operations and scalable growth across the business.

Responsibilities

• Build a scalable and secure environment where IT operations help the business move rapidly, without creating barriers.
• Close collaboration with the Security team across Identity & Access Management (IAM).
• Lead and manage a distributed IT Administration and Help Desk teams of 30-35 engineers.
• Define and monitor SLA/KPI metrics, analyze team performance, and drive continuous improvements based on operational data.
• Improve operational efficiency by reducing manual processes through automation.
• Building relationships with vendors, hardware providers, and external service partners.
• Strategic planning and budgeting for the business expansion.

Requirements

• 5+ years of experience in IT Infrastructure, System Administration, or IT Help Desk.
• At least 1+ year of experience in managing infrastructure and support engineering teams of 20+ people.
• Experience working in high-availability, high-security international environments.
• Strong experience with vendor management, budgeting, procurement, and operational planning.
• Advanced experience with virtualization technologies (VMware ESXi, Hyper‑V, Proxmox).
• Strong understanding of networking concepts, protocols, security concepts and enterprise infrastructure architecture.
• Strong understanding of ITSM methodologies and operational best practices.
• Experience implementing and improving SLA-driven support processes.
• Strategic mindset with the ability to scale infrastructure together with business growth.
• Strong ownership mentality and high standards for operational excellence.
• English level: Upper-Intermediate or higher (crucial for stakeholder management and technical documentation).

Nice to have

• Experience in FinTech, Trading, or high-load environments.
• Experience with Zero Trust architecture and modern IAM approaches.
• Scripting/programming experience (Python/Bash).

We offer

• 10 paid sick leave days per year.
• 20 paid vacation days per year.
• Public holidays according to current Ukrainian legislation.
• Medical insurance for employees.
• Compensation for professional education and learning English.
• Compensation for a sports subscription or sports equipment.
• Wellness budget (gym membership, sports gear and related expenses).