Head of Audit Services

Manulife; Lapu-Lapu; Hybrid; PHP 2,400,000 - 4,800,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Manulife invites a seasoned Head of Audit Services to enhance governance, risk management, and internal controls across MBPS, GWAM, and global functions. You will lead audits, coach teams, and collaborate with senior management to strengthen resilience and oversight.

You will coordinate with regulators, drive data analytics, and ensure adherence to IIA standards while managing budget and timelines. The role offers global exposure and a dynamic, inclusive environment.

Qualifications

• Bachelor’s degree in a relevant field with 14+ years in audit, risk, compliance, or financial services.
• Professional designation (CPA, CA, ACCA, CIA, CISA).
• Strong knowledge of life insurance, asset management, audit methodologies, and risk practices.
• Excellent English communication skills and leadership abilities.
• Willingness to work flexible shifts.

Responsibilities

• Develop the bi-annual audit plan based on risk assessment and regulatory needs.
• Build and manage relationships with assigned areas, segments, and countries.
• Assess risk management and internal controls; present issues and recommendations to management.
• Prepare clear and concise audit reports aligned with audit methodology.
• Represent Audit in Audit Committees, Risk Committees, and management meetings.
• Coordinate with regulators and respond to audit-related requests.
• Manage audits within budget and timelines.
• Monitor team and departmental KPIs.
• Lead data analytics usage to improve audit efficiency.
• Recruit, develop, and coach team members.
• Follow up on corrective actions for timely issue closure.
• Ensure audit work meets Manulife’s methodology and IIA Standards.
• Lead or support regional/department initiatives.
• Handle other tasks aligned with your skills and development goals.

Skills

Leadership

Stakeholder management

Analytical skills

Multicultural collaboration

Communication skills

Strategic thinking

Feedback & coaching

Education

Bachelor’s degree

Professional designation (CPA/CA/ACCA/CIA/CISA)

Tools

Data analytics tools

Job description

About the Audit Group

Join Manulife’s Audit and Advisory Services team, where we work with management to strengthen risk controls and organizational resilience. We provide clear, insightful reports to senior management and the Board, supporting excellence, accountability, and continuous improvement.

Our team is energetic, collaborative, and offers exposure to different business areas. We encourage innovation and professional growth, including opportunities to learn data analytics and other advanced tools.

About Our Audit Team

As the Head of Audit Services , you will help support and enhance governance and risk management across the Manulife Group—including MBPS, global functions, Asia, and the Global Wealth and Asset Management (GWAM) segments. You will collaborate with colleagues across 10+ locations in Asia, gaining multicultural exposure while helping shape the future of our audit function.

Position Responsibilities:

• Develop the bi-annual audit plan based on risk assessment and regulatory needs.

• Build and manage relationships with assigned areas, segments, and countries.

• Assess risk management and internal controls; present issues and recommendations to management.

• Prepare clear and concise audit reports aligned with audit methodology.

• Represent Audit in Audit Committees, Risk Committees, and management meetings.

• Coordinate with regulators and respond to audit-related requests.

• Manage audits within budget and timelines.

• Monitor team and departmental KPIs.

• Lead data analytics usage to improve audit efficiency.

• Recruit, develop, and coach team members.

• Follow up on corrective actions for timely issue closure.

• Ensure audit work meets Manulife’s methodology and IIA Standards.

• Lead or support regional/department initiatives.

• Handle other tasks aligned with your skills and development goals.

Required Qualifications:

• Bachelor’s degree and at least 14 years of relevant audit, risk, compliance, or financial services experience.

• Professional designation (CPA, CA, ACCA, CIA, CISA).

• Strong knowledge of life insurance, asset management, audit methodologies, and risk practices.

• Excellent English communication skills.

• Proven leadership and people management abilities.

• Strong relationship-building and collaboration skills in multicultural environments.

• Ability to challenge the status quo and propose improvements.

• Ability to give and receive constructive feedback.

• Strong analytical and problem-solving skills.

• Results-oriented; able to manage multiple priorities.

• Willingness to work flexible shifts.

Preferred Qualifications:

• Experience in sales and product compliance or actuarial work (valuation, pricing).

• Understanding of financial services regulations and risks.

• Familiarity with data analysis tools.

• Experience working with regulators.

• Fluency in Chinese, Malay, or Indonesian is an advantage.

When You Join Our Team:

• You’ll be empowered to learn and grow your career.

• You’ll be supported in an inclusive, flexible environment that values well-being.

• You’ll be part of a global team shaping the future of Manulife.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Modalidades de Trabajo

Híbrido