Guest Services Concierge

Henann Group of Resorts; Panglao; On-site; PHP 167,000 - 279,000; Full time

Job summary

Henann Group of Resorts in Panglao Island, Philippines seeks Front Desk Officers to join our guest services team. Ideal candidates will have excellent communication and friendly demeanor to handle guest inquiries and complaints effectively.

Responsibilities include checking guests in and out, managing reservations, and providing information about the resort and local attractions. Prior experience is preferred, with strong customer service skills in a fast-paced environment.

Qualifications

• Previous experience in a similar role is preferred.
• Strong customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Checking in and checking out guests.
• Managing reservations and inquiries.
• Providing information about the resort and local attractions.

Skills

Communication skills

Customer service

Guest interactions

Job description

Henann Group of Resorts in Panglao Island, Philippines seeks Front Desk Officers to join our guest services team. Ideal candidates will have excellent communication and friendly demeanor to handle guest inquiries and complaints effectively.

Responsibilities include checking guests in and out, managing reservations, and providing information about the resort and local attractions. Prior experience is preferred, with strong customer service skills in a fast-paced environment.