Guest Service Crew - Taguig

Jollibee Group North America; Taguig; On-site; PHP 223,000 - 335,000; Full time

Job summary

Jollibee Group North America is seeking a Front of House team member for Common Man Coffee Roasters. You will welcome guests, take orders, and help ensure a warm, hospitality-driven experience in our cafe environment.

Fluency in English and Filipino/local language is preferred, with strong communication and interpersonal skills. Fresh graduates are welcome to apply, and prior customer service or hospitality exposure is a plus.

Qualifications

• Open for fresh graduates.
• Prior experience in customer service or hospitality role, preferably in an F&B setting or internship.
• Excellent communication and interpersonal skills.
• Proficiency in English and Filipino/local language.
• Passionate about delivering exceptional guest service.

Responsibilities

• Greeting and welcoming customers with a warm, friendly demeanour.
• Taking orders from the customers.
• Handling cash and payment transactions accurately.
• Collaborating with cross-functional teams to deliver exceptional guest experiences.

Skills

Excellent communication

Interpersonal skills

Customer service

Team collaboration

Education

Open for fresh graduates

Job description

Job Description:

About the role

Be part of Jollibee Groups newly acquired cafe brand, Common Man Coffee Roasters!

As a key member of our Front of the House Team, you will play a crucial role in providing exceptional customer experiences and upholding our commitment to hospitality excellence.

What youll be doing

• Greeting and welcoming customers with a warm, friendly demeanour.
• Taking orders from the customers.
• Handling cash and payment transactions accurately.
• Collaborating with cross-functional teams to deliver exceptional guest experiences.

What were looking for

• Open for fresh graduates
• Prior experience in a customer service or hospitality role, preferably in an F&B setting or internship
• Excellent communication and interpersonal skills
• Proficiency in English and Filipino/local language
• Passionate about delivering exceptional guest service

**FCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.