Cafe Guest Experience Associate

Jollibee Group North America; Taguig; On-site; PHP 223,000 - 335,000; Full time

Job summary

Jollibee Group North America is seeking a Front of House team member for Common Man Coffee Roasters. You will welcome guests, take orders, and help ensure a warm, hospitality-driven experience in our cafe environment.

Fluency in English and Filipino/local language is preferred, with strong communication and interpersonal skills. Fresh graduates are welcome to apply, and prior customer service or hospitality exposure is a plus.

Qualifications

• Open for fresh graduates.
• Prior experience in customer service or hospitality role, preferably in an F&B setting or internship.
• Excellent communication and interpersonal skills.
• Proficiency in English and Filipino/local language.
• Passionate about delivering exceptional guest service.

Responsibilities

• Greeting and welcoming customers with a warm, friendly demeanour.
• Taking orders from the customers.
• Handling cash and payment transactions accurately.
• Collaborating with cross-functional teams to deliver exceptional guest experiences.

Skills

Excellent communication

Interpersonal skills

Customer service

Team collaboration

Education

Open for fresh graduates

Job description

Jollibee Group North America is seeking a Front of House team member for Common Man Coffee Roasters. You will welcome guests, take orders, and help ensure a warm, hospitality-driven experience in our cafe environment.

Fluency in English and Filipino/local language is preferred, with strong communication and interpersonal skills. Fresh graduates are welcome to apply, and prior customer service or hospitality exposure is a plus.