Guest Rooms Coordinator

DoubleDragon Properties Corp.; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Job summary

DoubleDragon Properties Corp. is seeking a hotel front desk professional in Cebu City to manage room assignments and guest requests. You will coordinate check-in/pre-registration for groups, confirm reservations, and communicate status across shifts to ensure smooth operations.

The role requires strong communication, time management, and flexibility, with 1–2 years in hospitality. Proficiency in MS Office and related tools is preferred.

Qualifications

• Graduate of Hotel and Restaurant Management or related field.
• Strong oral and written communication skills.
• Good time management skills.
• 1–2 years experience in hospitality field.
• MS Office and other relevant software tools.

Responsibilities

• Assign room according to guest request and preferences.
• Prepare group key packets.
• Organize and coordinate check-in/pre-registration for arriving groups.
• Review/track/accommodate room/check-out changes when possible; communicate status to staff.
• Confirm reservations and cancellations.
• Follow up with guests to ensure requests or problems are met to satisfaction.
• Review billing and call attention of FOS for adjustment.
• Develop and maintain positive working relationships with others; support team to reach goals.

Skills

Strong communication

Time management

Flexibility/adaptability

Hospitality experience

Education

Hotel & Restaurant Management degree or related

Tools

MS Office

Job description

DoubleDragon Properties Corp. is seeking a hotel front desk professional in Cebu City to manage room assignments and guest requests. You will coordinate check-in/pre-registration for groups, confirm reservations, and communicate status across shifts to ensure smooth operations.

The role requires strong communication, time management, and flexibility, with 1–2 years in hospitality. Proficiency in MS Office and related tools is preferred.