Guest Experience Waitress - Fast-Paced Dining

GPnC Manpower Services; Mabalacat; On-site; PHP 240,000 - 360,000; Full time

Job summary

GPnC Manpower Services in Clark Freeport Zone Pampanga is seeking a dedicated Waitress to join our hospitality team. This full-time role focuses on delivering exceptional dining experiences and ensuring guest comfort throughout their visit.

You will greet guests, present menus, take accurate orders, and serve meals with professional standards. The role requires teamwork with kitchen and bar staff and a commitment to health and safety practices in a fast-paced environment.

Qualifications

• Previous experience as a Waitress or in a front-of-house role is preferred.
• Excellent communication and interpersonal skills with guests.
• Strong attention to detail and ability to recall orders accurately.
• Physical ability to stand for long periods and carry trays safely.
• Reliability and punctuality with a positive work attitude.
• Flexibility to work various shifts including evenings and weekends.

Responsibilities

• Greet guests warmly and seat them per restaurant procedures.
• Present menus and explain dishes, specials, and beverages.
• Take accurate orders and relay clearly to kitchen and bar staff.
• Serve meals and drinks promptly, ensuring correct table delivery.
• Check in with guests to ensure satisfaction and resolve issues.
• Process payments accurately and handle cash/card transactions with integrity.
• Maintain cleanliness and organization of dining areas and service stations.
• Follow health and safety regulations and food hygiene standards.
• Collaborate with kitchen, bar, and front-of-house staff for smooth operations.
• Handle guest complaints professionally to maintain satisfaction.

Skills

Excellent communication

Attention to detail

Reliability and punctuality

Multi-table management

Customer service oriented

Basic numeracy

Job description

GPnC Manpower Services in Clark Freeport Zone Pampanga is seeking a dedicated Waitress to join our hospitality team. This full-time role focuses on delivering exceptional dining experiences and ensuring guest comfort throughout their visit.

You will greet guests, present menus, take accurate orders, and serve meals with professional standards. The role requires teamwork with kitchen and bar staff and a commitment to health and safety practices in a fast-paced environment.