Guest Experience Specialist (Restaurant)

Pares Retiro; San Pablo; On-site; PHP 201,000 - 268,000; Full time

Job summary

Pares Retiro in the Philippines is seeking a customer-oriented restaurant team member. You will greet customers, take orders, and ensure accurate payments using the POS system. You will serve food and beverages, assist in food prep, and maintain cleanliness across dining and kitchen areas.

Applicants with or without experience are welcome. Strong communication and interpersonal skills are essential, and willingness to work shifts, weekends, and holidays is required.

Qualifications

• High school graduate or equivalent; college level is an advantage.
• Previous experience in a restaurant, café, or customer service role is preferred but not required.
• Fresh graduates and applicants with no experience are welcome to apply.
• Strong communication and interpersonal skills.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take customer orders accurately and process them using the POS system.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Handle cash, card, and other electronic payments accurately and securely.
• Prepare food according to company recipes, quality, and presentation standards.
• Assist in food preparation, portioning, assembling, and packaging.
• Maintain cleanliness and sanitation of dining, kitchen, and work areas.
• Restock supplies and assist in monitoring inventory levels.
• Follow all food safety, hygiene, and company operational standards.
• Address customer concerns professionally and escalated as needed.
• Work collaboratively with teammates to achieve operational, sales, and customer service goals.
• Perform other duties assigned by the Restaurant Manager or Supervisor.

Skills

Strong communication

Interpersonal skills

Education

High school graduate or equivalent

College level is an advantage

Tools

POS system

Job description

Pares Retiro in the Philippines is seeking a customer-oriented restaurant team member. You will greet customers, take orders, and ensure accurate payments using the POS system. You will serve food and beverages, assist in food prep, and maintain cleanliness across dining and kitchen areas.

Applicants with or without experience are welcome. Strong communication and interpersonal skills are essential, and willingness to work shifts, weekends, and holidays is required.