Guest Experience & Service Lead

Frontline Sources and Allied Services, Inc.; Santa Rosa; On-site; PHP 201,000 - 357,000; Full time

Job summary

Frontline Sources and Allied Services, Inc. in Laguna Santa Rosa is seeking a guest-focused hospitality role to provide exceptional guest relations, accurate service delivery, and smooth order processing.

The position involves welcoming visitors, managing waitlists, and ensuring a warm, efficient dining experience. You will relay dietary restrictions to the kitchen, handle payments, maintain cleanliness across dining, bar, and reception areas, and keep stock levels up to date to support seamless

Responsibilities

• Guest Relations: Greet visitors promptly, manage waitlists, accompany guests to tables, and handle special requests or complaints.
• Service Delivery: Take accurate food and drink orders, serve items to company standards, and process customer payments.
• Communication: Relay dietary restrictions, allergies, and table updates clearly to the kitchen.
• Maintenance: Keep the dining room, bar, and reception areas clean, tidy, and fully stocked.

Job description

Frontline Sources and Allied Services, Inc. in Laguna Santa Rosa is seeking a guest-focused hospitality role to provide exceptional guest relations, accurate service delivery, and smooth order processing.

The position involves welcoming visitors, managing waitlists, and ensuring a warm, efficient dining experience. You will relay dietary restrictions to the kitchen, handle payments, maintain cleanliness across dining, bar, and reception areas, and keep stock levels up to date to support seamless