Guest Experience Specialist — Counter & Service

Frontline Sources and Allied Services, Inc.; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Frontline Sources and Allied Services, Inc. is seeking personnel to handle customer service, order processing, and delivery operations at our front-of-house. The role involves welcoming guests, taking orders, handling payments, coordinating with the kitchen, and maintaining cleanliness across service areas.

The position requires attention to detail, friendly communication, and a willingness to ensure a positive guest experience in a fast-paced environment in Quezon City, Metro Manila.

Responsibilities

• Customer Service: Welcome guests warmly, answer menu questions, and handle special requests or complaints.
• Order Processing: Take accurate orders and operate the cash register or POS to process payments.
• Order Delivery: Coordinate with kitchen staff, pass orders, and package take-out or delivery securely.
• Stock Management: Restock counter displays and beverage stations, report low inventory to management.
• Cleanliness and Sanitation: Keep front counter, cash station, and dining areas clean and safe.

Job description

Frontline Sources and Allied Services, Inc. is seeking personnel to handle customer service, order processing, and delivery operations at our front-of-house. The role involves welcoming guests, taking orders, handling payments, coordinating with the kitchen, and maintaining cleanliness across service areas.

The position requires attention to detail, friendly communication, and a willingness to ensure a positive guest experience in a fast-paced environment in Quezon City, Metro Manila.