Guest Experience & Service Associate

Cabalen Management Co., Inc.; Manila; On-site; PHP 167,400 - 223,200; Full time

Job summary

A hospitality company in Metro Manila is seeking staff to ensure guests feel valued and respected. Responsibilities include greeting customers, escorting them to their accommodations, and responding to their needs promptly. Ideal candidates should possess effective communication skills, be flexible to work in shifts, and be able to multitask in a fast-paced environment. A minimum of a high school diploma is preferred. This position offers opportunities to contribute to an engaging dining experience.

Qualifications

• Preferably holds a College or High school diploma.
• Must be able to walk and stand during the entire shift.
• Height requirement of 5'3".

Responsibilities

• Ensure every guest feels cared for, valued, and respected.
• Escort customers to accommodations and provide a friendly greeting.
• Respond promptly and courteously to requests.
• Guide dining room personnel on customer needs for quality service.
• Answer incoming calls and assist restaurant operations.

Skills

Active listening

Good communication skills

Multitasking

Flexibility to work in shifts

Basic computer literacy

Education

College or High school diploma

Job description

A hospitality company in Metro Manila is seeking staff to ensure guests feel valued and respected. Responsibilities include greeting customers, escorting them to their accommodations, and responding to their needs promptly. Ideal candidates should possess effective communication skills, be flexible to work in shifts, and be able to multitask in a fast-paced environment. A minimum of a high school diploma is preferred. This position offers opportunities to contribute to an engaging dining experience.