Guest Experience & Service Associate

Cabalen Management Co., Inc.; Batangas City; On-site; PHP 167,000 - 234,000; Full time

Job summary

A leading restaurant company in Batangas City is seeking dedicated staff to enhance guest experiences. The role involves greeting customers with a warm welcome, ensuring they feel valued, and assisting in various dining room tasks. Ideal candidates possess strong communication skills, multitasking abilities, and flexibility for shift work. A college or high school diploma is preferred. This position offers an opportunity to thrive in a fast-paced environment while delivering exceptional service.

Qualifications

• Height must be 5'3".
• Basic computer literate.
• Must be able to walk and stand during entire shift.

Responsibilities

• Ensure every guest feels cared for, valued, and respected.
• Escort customers to accommodations.
• Greet customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Direct and instruct dining room personnel on customer needs.
• Answer incoming calls to the restaurant and provide appropriate service.
• Help staff by setting and clearing tables.
• Contribute to team effort by accomplishing related results.

Skills

Active listening

Good communication skills

Flexibility to work in shifts

Multitasking ability

Ability to perform well in a fast-paced environment

Education

College or High school diploma

Job description

A leading restaurant company in Batangas City is seeking dedicated staff to enhance guest experiences. The role involves greeting customers with a warm welcome, ensuring they feel valued, and assisting in various dining room tasks. Ideal candidates possess strong communication skills, multitasking abilities, and flexibility for shift work. A college or high school diploma is preferred. This position offers an opportunity to thrive in a fast-paced environment while delivering exceptional service.