Guest Experience & Service Associate

Cabalen Management Co., Inc.; Pampanga; On-site; PHP 134,000 - 201,000; Full time

Job summary

A leading restaurant management company in Pampanga is seeking a dedicated customer service representative who ensures guests feel valued and respected. This role involves greeting customers warmly, escorting them to their dining areas, and responding promptly to requests. Candidates should possess good communication skills and the ability to work in shifts. A high school or college diploma is preferred. Join our team and contribute to providing exceptional service in a fast-paced environment.

Qualifications

• Preferably holds a College or High school diploma.
• Must be at least 5'3" tall.
• Basic computer literacy is required.
• Must be able to multitask and perform well in a fast-paced environment.

Responsibilities

• Ensure every guest feels valued and respected.
• Escort customers to their accommodations.
• Greet customers with a friendly welcome.
• Respond promptly to customer requests.
• Direct dining room personnel to meet customer needs.

Skills

Active listening

Good communication skills

Flexibility to work in shifts

Education

College or High school diploma

Job description

A leading restaurant management company in Pampanga is seeking a dedicated customer service representative who ensures guests feel valued and respected. This role involves greeting customers warmly, escorting them to their dining areas, and responding promptly to requests. Candidates should possess good communication skills and the ability to work in shifts. A high school or college diploma is preferred. Join our team and contribute to providing exceptional service in a fast-paced environment.