Guest Experience Host — Reservations & Front Desk

Dimak Solutions Corp; Taguig; Hybrid; PHP 279,000 - 424,000; Full time

Job summary

Dimak Solutions Corp is seeking a guest relations/receptionist for a fast-paced hospitality setting in Metro Manila. The role focuses on warmly greeting guests, managing reservations and table assignments, and assisting guests with inquiries and requests.

Ideal candidates have college graduation and strong communication, interpersonal, and customer-service skills. Flexibility for shifting schedules, weekends, and holidays is required to ensure smooth guest experiences.

Qualifications

• College graduate or higher.
• Customer service or receptionist experience in a 5-star hotel/restaurant is an advantage.
• Good communication and interpersonal skills.
• Presentable, courteous, and customer-oriented.
• Able to work in a fast-paced restaurant environment.
• Willing to work on shifting schedules, weekends and holidays.

Responsibilities

• Greet and welcome guests warmly.
• Manage reservations and table assignments.
• Assist guests with inquiries and requests.
• Coordinate with servers and kitchen staff.
• Maintain an organized reception area.
• Handle guest concerns professionally.

Skills

Customer service

Communication skills

Interpersonal skills

Education

College degree

Job description

Dimak Solutions Corp is seeking a guest relations/receptionist for a fast-paced hospitality setting in Metro Manila. The role focuses on warmly greeting guests, managing reservations and table assignments, and assisting guests with inquiries and requests.

Ideal candidates have college graduation and strong communication, interpersonal, and customer-service skills. Flexibility for shifting schedules, weekends, and holidays is required to ensure smooth guest experiences.