Guest Experience & F&B Operations Lead

InterContinental Hotels Group; Quezon City; Vor Ort; PHP 300.000 - 480.000; Vollzeit

Zusammenfassung

InterContinental Hotels Group is seeking a Food and Beverage Supervisor to oversee daily hotel F&B operations and ensure guest satisfaction. You will lead staff across kitchen, bar, and service teams to deliver a high‑quality dining experience.

The role involves inventory control, menu knowledge, seating during peak times, and strict adherence to safety and food safety regulations, while managing budgets and collaborating with all F&B functions.

Aufgaben

• Managing staff: Directing and scheduling the kitchen, bar, and food and beverage servers
• Customer service: Responding to customer feedback and complaints, and ensuring guest satisfaction
• Inventory: Maintaining inventory and controlling costs
• Menu knowledge: Explaining the food and beverage menu to guests
• Dining room: Ensuring the cleanliness and general look of the dining room
• Seating: Assisting in seating customers during peak hours
• Collaboration: Working closely with the kitchen and service staff
• Budget: Adhering to the food and beverage budget
• Safety: Ensuring safety for themselves and others in the workplace
• Food and safety regulations: Following food and safety regulations

Jobbeschreibung

InterContinental Hotels Group is seeking a Food and Beverage Supervisor to oversee daily hotel F&B operations and ensure guest satisfaction. You will lead staff across kitchen, bar, and service teams to deliver a high‑quality dining experience.

The role involves inventory control, menu knowledge, seating during peak times, and strict adherence to safety and food safety regulations, while managing budgets and collaborating with all F&B functions.