Guest Experience Associate — El Nido Front Desk

Private Advertiser; El Nido; On-site; PHP 201,000 - 290,000; Full time

Job summary

Private Advertiser in El Nido, Palawan seeks a receptionist/administrative assistant to manage guest check-ins, reservations, and visitor assistance. Strong English communication, proficient Excel and Google apps, and a customer-service mindset are required for this on-site role.

The position demands organization, basic mail handling, and document management with a proactive approach to ordering supplies and maintaining a tidy reception area. Bachelor's degree is preferred for consideration.

Qualifications

• Bachelor's degree in any field.
• Proficient in English (verbal and written).
• Proficient in Microsoft Excel and Google applications.
• Detail-oriented with ability to plan, prioritize, organize and execute work with minimum supervision.
• Customer service oriented.
• MUST BE WILLING TO BE ASSIGNED IN EL NIDO, PALAWAN.

Responsibilities

• Check guests in and out.
• Receive and manage online and telephonic reservations.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.

Skills

English proficiency

Customer service

Detail-oriented

Education

Bachelor's degree (any field)

Tools

Microsoft Excel

Google apps

Job description

Private Advertiser in El Nido, Palawan seeks a receptionist/administrative assistant to manage guest check-ins, reservations, and visitor assistance. Strong English communication, proficient Excel and Google apps, and a customer-service mindset are required for this on-site role.

The position demands organization, basic mail handling, and document management with a proactive approach to ordering supplies and maintaining a tidy reception area. Bachelor's degree is preferred for consideration.