Guest Experience Ambassador - F&B Attendant

Hilton; Pampanga; On-site; PHP 156,000 - 234,000; Full time

Job summary

Hilton in the Philippines is hiring a Food & Beverage Attendant to deliver friendly, attentive service across dining outlets. You will welcome guests, take orders, serve food and beverages, and help ensure the outlet is ready for service.

You will work as part of a team, build guest relationships, promote menu items, and maintain the highest standards of cleanliness and safety while adapting to a fast-paced, multicultural environment. Shift flexibility and a professional appearance are expected.

Qualifications

• Experience in food & beverage, hospitality, or customer service is preferred.
• Fluent in English; additional languages are an advantage.
• Positive, team-oriented, adaptable approach.
• Willingness to work in shifts, weekends, and holidays.

Responsibilities

• Deliver warm and attentive service to guests at dining outlets.
• Take orders, serve food and beverages, and respond to guest requests.
• Maintain high service standards and assist with outlet preparation.
• Collaborate with colleagues and other departments for seamless service.
• Promote menu items and special offers when appropriate.
• Uphold health and safety standards and cleanliness.
• Assist with setup, clearing, and resetting the outlet.
• Develop skills and participate in training.

Skills

Food & beverage service

Customer service

English fluency

Teamwork

Communication

Multicultural environment

Shift flexibility

Physical stamina

Job description

Hilton in the Philippines is hiring a Food & Beverage Attendant to deliver friendly, attentive service across dining outlets. You will welcome guests, take orders, serve food and beverages, and help ensure the outlet is ready for service.

You will work as part of a team, build guest relationships, promote menu items, and maintain the highest standards of cleanliness and safety while adapting to a fast-paced, multicultural environment. Shift flexibility and a professional appearance are expected.