Global Testing & Certification Lead

Visa; Pasay; On-site; PHP 6,142,506 - 7,985,257; Full time

Job summary

Visa is seeking a Senior Manager, Testing Support to oversee global testing services and ensure high-quality client engagement. This role focuses on operational leadership, client and stakeholder management, and fostering talent development.

The ideal candidate will possess strong experience in managing testing operations, be skilled in risk management, and have a robust understanding of the payments ecosystem. Join Visa as we enhance client readiness and operational stability.

Qualifications

• Minimum of 12+ years of relevant work experience.
• Proven experience leading global, client-facing operational or technical support teams.
• Strong background in testing and operations.

Responsibilities

• Own the delivery of Testing Support services with high-quality service.
• Manage operational risks and client-impacting issues effectively.
• Drive process optimization and automation initiatives globally.

Skills

People leadership

Analytical skills

Client management

Process improvement

Risk management

Education

Bachelor’s degree in Computer Science or related field

Job description

Visa is seeking a Senior Manager, Testing Support to oversee global testing services and ensure high-quality client engagement. This role focuses on operational leadership, client and stakeholder management, and fostering talent development.

The ideal candidate will possess strong experience in managing testing operations, be skilled in risk management, and have a robust understanding of the payments ecosystem. Join Visa as we enhance client readiness and operational stability.