Global Technical Support Specialist (Night Shifts)

Pagaar India; Hinoba-an; On-site; PHP 294,000 - 368,000; Full time

Benefits offered by this job

Performance-linked monthly incentives

Free door-to-door air-conditioned cab

Comprehensive medical and accidental保险

Excellent corporate campus environment

Job summary

Pagaar India is hiring aTechnical Support Executive for an International BPO based in Gurgaon (On-site). The role involves international voice support, printer, email, and antivirus troubleshooting, with alternate night shifts to align with US hours.

Ideal candidates have 3–5 years of experience in a similar international technical voice process, strong English, and willingness to work night shifts. Joining is immediate with a target CSAT and incentives on performance.

Qualifications

• 3–5 years of verified experience in an international technical voice process.
• Strong command of spoken English with a clear, neutral accent.

Responsibilities

• Troubleshooting & diagnostics for overseas users on peripherals, security, and network settings.
• Printer support: drivers, spooler, wireless config, local/network setup.

Skills

English proficiency

Technical troubleshooting

Printer configuration

Email server troubleshooting

International voice process

Night shift adaptability

Tools

Outlook

Gmail

Yahoo Mail

CRM system

Job description

Pagaar India is hiring aTechnical Support Executive for an International BPO based in Gurgaon (On-site). The role involves international voice support, printer, email, and antivirus troubleshooting, with alternate night shifts to align with US hours.

Ideal candidates have 3–5 years of experience in a similar international technical voice process, strong English, and willingness to work night shifts. Joining is immediate with a target CSAT and incentives on performance.