Global Support Agent - English Inbound/Outbound

Neksjob Philippines; Benguet; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Health and medical benefits

Career growth and promotion

Friendly and supportive work enviro n�

Job summary

Neksjob Philippines is seeking a motivated Call Center Agent for our International Account in Benguet. This on-site, full-time role welcomes fresh graduates with a high school diploma or higher, and requires excellent English communication as you assist customers from different countries.

You will handle calls, emails, or chats, provide accurate information, document interactions, and grow with our team through training and opportunities for promotion in a friendly, supportive environment.

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Skills

English communication

Customer-focused mindset

Positive attitude

Willingness to learn

Education

High school diploma or higher

Job description

Neksjob Philippines is seeking a motivated Call Center Agent for our International Account in Benguet. This on-site, full-time role welcomes fresh graduates with a high school diploma or higher, and requires excellent English communication as you assist customers from different countries.

You will handle calls, emails, or chats, provide accurate information, document interactions, and grow with our team through training and opportunities for promotion in a friendly, supportive environment.