Customer Support Pro - Onsite with Paid Training

Neksjob Philippines; Benguet; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Paid Training

HMO

Benefits

Job summary

Neksjob Philippines is seeking College graduates for a Customer Service Agent role in Benguet. The position involves handling incoming calls, explaining products, and resolving customer concerns with a friendly, professional approach.

You will maintain thorough call notes and assist with account updates while contributing to a positive customer experience. Training is provided and on-site work is required.

Qualifications

• College graduate or equivalent qualification.
• Willing to work on site in Benguet, Philippines.
• Basic computer literacy required, handling inquiries and data entry.

Responsibilities

• Handle incoming calls with a friendly, professional demeanor.
• Explain product offerings clearly and simply to customers.
• Troubleshoot customer concerns and resolve issues efficiently.
• Document call notes and update customer accounts as needed.

Skills

Customer service

Communication

Problem solving

Education

College grad

Tools

Basic computer literacy

Job description

Neksjob Philippines is seeking College graduates for a Customer Service Agent role in Benguet. The position involves handling incoming calls, explaining products, and resolving customer concerns with a friendly, professional approach.

You will maintain thorough call notes and assist with account updates while contributing to a positive customer experience. Training is provided and on-site work is required.