Global Services: Customer Insights & Analytics Lead

Johnson Johnson; Taguig; On-site; PHP 2,400,000 - 3,200,000; Full time

Job summary

Johnson & Johnson is seeking a high-impact analytics leader to shape how commercial decisions are made across MedTech and other sectors. You will define capability strategy, governance, and a roadmap, guiding a multidisciplinary team to deliver data-driven insights that impact revenue, pricing and optimization.

You will partner with MedTech Commercial, Finance, Data & AI, IT and Global Services to identify opportunities and drive adoption, expanding analytics reach with scalable solutions.

Qualifications

• Bachelor's degree in data science, business analytics, information systems, engineering, finance or related discipline; advanced degree or certification is a plus.
• Proven experience leading analytics, BI, automation or data-transformation initiatives with measurable outcomes.
• Experience guiding multidisciplinary teams and balancing priorities with accountability and collaboration.
• Strong business acumen; healthcare/MedTech or regulated industry experience is preferred.
• Proven ability to translate complex data into clear insights and practical recommendations.
• Strong stakeholder management and executive communication across diverse teams.
• Knowledge of data visualization, advanced analytics, automation, data governance and AI-enabled solutions is advantageous.

Responsibilities

• Capable of leading analytics, BI, automation and data transformation initiatives with clear outcomes.
• Translate business challenges into analytical requirements, roadmaps and success metrics.
• Guide a multidisciplinary team across analytics, data ops and operations to deliver impact.
• Collaborate with Commercial, Finance, IT and other stakeholders to align priorities.
• Develop governance, milestones, risks and post-implementation reviews for projects.
• Create trusted, decision-ready insights and executive narratives for commercial partners.
• Expand Customer Insights & Analytics across additional businesses, regions and use cases.

Skills

Leadership

Analytics strategy

Business intelligence

Data visualization

Team development

Stakeholder management

Executive communication

Data governance

AI-enabled analytics

Education

Bachelor's degree in data science or related field

Advanced degree or relevant certification advantage

Job description

Johnson & Johnson is seeking a high-impact analytics leader to shape how commercial decisions are made across MedTech and other sectors. You will define capability strategy, governance, and a roadmap, guiding a multidisciplinary team to deliver data-driven insights that impact revenue, pricing and optimization.

You will partner with MedTech Commercial, Finance, Data & AI, IT and Global Services to identify opportunities and drive adoption, expanding analytics reach with scalable solutions.