Global Sales Operations Specialist

allegromicro; Muntinlupa; On-site; PHP 320,000 - 420,000; Full time

Job summary

Allegro MicroSystems in the Philippines is seeking a Sales Support Administrator to join the Global Sales organization. This non-customer facing role serves as the operational liaison across Customer Service, Channel Sales, Planning, Supply Chain, Manufacturing, Logistics and Finance to ensure accurate order processing and data integrity.

Your day-to-day includes processing purchase orders, maintaining schedules, resolving entry issues, tracking open orders and shipments, and coordinating with

Qualifications

• Bachelor's degree in Business Administration, Marketing or a related field preferred.
• Excellent communication and interpersonal skills are required.
• Ability to work under pressure with a can-do attitude.
• Strong organizing and planning abilities.
• Salesforce, ModelN and Oracle knowledge would be advantageous.
• Proficient with MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Process and manage customer purchase orders, schedule releases, and order changes through Oracle, EDI, customer portals, and manual submissions.
• Maintain customer order schedules, including pull-ins, pushouts, quantity changes, delivery date revisions/schedules, and other order-related transactions.
• Review, validate, and resolve order entry issues, EDI exceptions, pricing discrepancies, MOQ concerns, and customer part number (CPN) requirements.
• Monitor and manage open orders, backlog, shipment status, and delivery commitments; provide timely updates to Customer Service and Sales teams.
• Coordinate initial expedite requests and schedule recovery activities with Planning and Supply Chain teams.
• Generate and distribute backlog reports, shipment advice, and operational updates to internal stakeholders.
• Partner with Logistics and Shipping teams to support shipment execution, carrier changes, tracking requests, and special shipping requirements.
• Submit and coordinate system requests related to customer master maintenance, pricing updates, CPN additions, and Oracle support issues.
• Monitor customer portals for demand changes, purchase orders, and schedule releases; ensure timely system updates and processing.
• Collaborate cross-functionally to resolve order fulfillment issues, supply constraints, and operational risks while supporting Allegro's revenue and customer service objectives.

Skills

Excellent communication

Interpersonal skills

Under pressure

Organizing & planning

MS Office proficiency

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

Salesforce

ModelN

Oracle

Job description

Allegro MicroSystems in the Philippines is seeking a Sales Support Administrator to join the Global Sales organization. This non-customer facing role serves as the operational liaison across Customer Service, Channel Sales, Planning, Supply Chain, Manufacturing, Logistics and Finance to ensure accurate order processing and data integrity.

Your day-to-day includes processing purchase orders, maintaining schedules, resolving entry issues, tracking open orders and shipments, and coordinating with