Global Quality & Continuous Improvement Lead

Accenture in the Philippines; Mandaluyong; On-site; PHP 2,400,000 - 4,000,000; Full time

Job summary

Accenture in the Philippines seeks a Client Quality Continuous Improvement Lead at Senior Manager level to define and manage global Quality CI initiatives. You will collaborate with Market Quality teams and leadership to deliver improvements across Accenture projects and contracts.

The role emphasizes data-driven insights, change enablement, and expanding AI-enabled quality practices across standard tools and processes. Strong English communication and leadership are essential.

Qualifications

• Bachelor's Degree required.
• 10+ years of business experience.
• Delivery experience on Accenture engagements, specifically Technology scope (SI, AMS, IMS).
• Strong analytical and critical thinking with ability to derive insights from data.
• Excellent English oral and writing communication skills.

Responsibilities

• Define and manage the global Quality Continuous Improvement initiatives plan with Market Quality teams and Delivery leadership.
• Collaborate across Legal, Contract Management, Solutioning, Delivery to address root cause issues and risks.
• Develop and roll out Quality Insights & Learnings with SMEs to improve future opportunities and contracts.
• Expand AI-powered solutions and embed Learnings into standard tools, methods, and processes.

Skills

Business experience

Delivery experience

Critical thinking

Data analysis

Insight presentation

English communication

Leadership collaboration

Presentation skills

Organization

Collaboration

Process improvement

Change enablement

Prioritization

Flexibility

Attention to detail

Microsoft Office

Excel proficiency

PowerPoint proficiency

AI for work

Accenture processes

Education

Bachelor's Degree

Job description

Accenture in the Philippines seeks a Client Quality Continuous Improvement Lead at Senior Manager level to define and manage global Quality CI initiatives. You will collaborate with Market Quality teams and leadership to deliver improvements across Accenture projects and contracts.

The role emphasizes data-driven insights, change enablement, and expanding AI-enabled quality practices across standard tools and processes. Strong English communication and leadership are essential.