Global Process & Quality Transformation Lead

Aitomic Jobs; Hinoba-an; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

SGS in the Philippines seeks a Global Process Standardization Officer to maintain the TFS Global Quality System in coordination with country managers and Local Standardization Coordinators, on-site in Muntinlupa, NCR. The role includes liaison with Certification/Accreditation bodies and ongoing KPI monitoring to ensure contractual compliance.

The position supports audits (internal and external), drives process improvements through automation, and guides offices during ISO & IFIA audits under the

Qualifications

• University degree or equivalent professional qualification.
• Minimum 5 years’ experience in TIC sector or within the company.
• Experience in Product Conformity Assessment services or similar.
• Familiar with Quality Management Systems implementation and maintenance.
• Experience as auditor or successful completion of Lead Auditor course.

Responsibilities

• Maintenance of the TFS Global Quality System in coordination with TFS country Managers and Local Standardization Coordinators, including liaison with Certification/Accreditation bodies.
• On-going revision of business processes to identify inefficiencies and propose improvements by automation and optimization.
• Quality Management System support and enforce the implementation and maintenance of the Quality Management System (QMS) in all TFS offices in liaison with SCs, including maintenance of documentation and records.
• Prepare plan for internal quality audits as per Standards requirements and follow up with the Global Management team the on time execution of internal quality audits.
• Ensure full adherence of Internal Audit activities with QMS, 17020, 17065, IFIA, IFIA CBCA, IFIA PSI requirements through internal audit report review.
• Support and guide offices selected for external audits (ISO & IFIA) to ensure successful completion, including follow up of actions arising from External Audits with the concerned offices.

Skills

Quality Management Systems

KPI monitoring

Auditing / Lead Auditor

Process optimization

TIC sector experience

Education

University Degree or equivalent professional qualification

Job description

SGS in the Philippines seeks a Global Process Standardization Officer to maintain the TFS Global Quality System in coordination with country managers and Local Standardization Coordinators, on-site in Muntinlupa, NCR. The role includes liaison with Certification/Accreditation bodies and ongoing KPI monitoring to ensure contractual compliance.

The position supports audits (internal and external), drives process improvements through automation, and guides offices during ISO & IFIA audits under the