Global Process Controls & Quality Leader

Dover Business Services; Cebu City; On-site; PHP 1,400,000 - 2,100,000; Full time

Job summary

Dover Business Services in Cebu, Philippines is seeking a Manager of Business Process Controls and Quality to lead our global controls framework. The role reports to the CFO and drives best practices across DBS operations in multiple countries, coordinating with auditors, regulators, and IT teams.

Lead a team of specialists to refine controls, mitigate risks, and improve service quality, while directing remediation and change management efforts.

Qualifications

• Bachelor’s degree in Accounting, Business Management or related field.
• Strong understanding of US GAAP, Sarbanes-Oxley, COSO framework.
• 12+ years in Finance and/or 2 years in Audit in a multinational setting.

Responsibilities

• Oversee development and refinement of internal controls and policies across DBS processes.
• Lead a team to improve efficiency, manage risk, and integrate controls with operations.
• Conduct risk assessments and address audit findings with corrective actions.
• Develop training materials on compliance and controls.
• Coordinate with auditors during audits and ensure CIC compliance.
• Support IT general controls and ERP/system change initiatives.
• Monitor control performance and report risks to DBS leadership.

Education

Bachelor’s degree in Accounting or Business Management

Tools

ERP systems

IT general controls

Microsoft Office

Job description

Dover Business Services in Cebu, Philippines is seeking a Manager of Business Process Controls and Quality to lead our global controls framework. The role reports to the CFO and drives best practices across DBS operations in multiple countries, coordinating with auditors, regulators, and IT teams.

Lead a team of specialists to refine controls, mitigate risks, and improve service quality, while directing remediation and change management efforts.