Global Process & Automation Analyst

Ingram Micro; Taguig; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

Ingram Micro in Taguig is seeking a seasoned Business Process Analyst to document current-state Sales and Go-to-Market processes, analyze gaps, and recommend improvements. You will map processes using Visio, Miro, or similar tools and collaborate with global platform, regional, and country teams.

The role focuses on automation and AI enablement, future-state design, and measurable business value. You will present findings to senior leaders and help shape a scalable transformation across ERP,

Qualifications

• Bachelor’s degree required; master’s preferred.
• At least 5 years in global transformation initiatives.
• Experience with ERP/CRM and automation projects.
• Proven ability to document processes and design future state.
• Strong English communication and executive presentation skills.

Responsibilities

• Document current-state processes and map workflows.
• Identify gaps, inefficiencies, and automation opportunities.
• Create executive-ready presentations of findings.
• Collaborate with cross-functional teams across regions.
• Develop future-state designs and business cases.

Skills

Process analysis

Go-to-Market

Sales knowledge

ERP/CRM systems

Executive presentations

Stakeholder management

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Visio

Miro

CRM software

Job description

Ingram Micro in Taguig is seeking a seasoned Business Process Analyst to document current-state Sales and Go-to-Market processes, analyze gaps, and recommend improvements. You will map processes using Visio, Miro, or similar tools and collaborate with global platform, regional, and country teams.

The role focuses on automation and AI enablement, future-state design, and measurable business value. You will present findings to senior leaders and help shape a scalable transformation across ERP,