Global People Solutions Manager, Process Excellence

LizardBear Tasking, Inc. (PEZA); Philippines; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

TaskUs is hiring a Manager, People Solutions in the Philippines to lead a team driving end-to-end process transformation across geographies. You will translate business needs into tool configurations, work with analysts and developers, and guide deployment with a strong focus on user adoption and continuous improvement.

You will develop talent, remove roadblocks, manage stakeholders, and ensure alignment with business priorities while coordinating across HR, IT, and operations to deliver

Qualifications

• 3–5+ years of experience leading a team in process re-engineering.
• Ability to inspire and empower teams to achieve goals.
• Strong focus on People Development and KPI-driven delivery.

Responsibilities

• Lead end-to-end process transformation across geographies and functions.
• Translate business needs into technical requirements for tools.
• Oversee planning, baselining, design, deployment, and QA activities.
• Drive change management, training, and post-implementation support.

Skills

People leadership

Process mapping

Cross-functional work

Stakeholder management

Agile / Lean

Tools

MS Visio

Lucidchart

Workday

Jira

ServiceNow

Job description

TaskUs is hiring a Manager, People Solutions in the Philippines to lead a team driving end-to-end process transformation across geographies. You will translate business needs into tool configurations, work with analysts and developers, and guide deployment with a strong focus on user adoption and continuous improvement.

You will develop talent, remove roadblocks, manage stakeholders, and ensure alignment with business priorities while coordinating across HR, IT, and operations to deliver