Global Payroll Transformation Lead

Sun Life; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Sun Life is seeking a senior payroll transformation leader to drive global payroll initiatives, partner with implementation teams for country migrations, and ensure seamless integration with Workday. The role oversees testing, cutover planning, governance and compliance across multiple markets, coordinating with HR, Finance and Technology to deliver scalable payroll services.

The position spans multi-country payroll delivery, vendor performance, and ongoing service optimization, offering a

Responsibilities

• Play a key role in global payroll transformation initiatives, ensuring successful transition to a managed services operating model
• Partner with implementation teams to execute payroll vendor transition and country migrations
• Accountable for alignment between Workday configuration and payroll vendor setup to ensure seamless integration
• Direct payroll testing cycles (e.g., parallel runs, user acceptance testing) and ensure defects are resolved prior to go-live
• Lead cutover planning and execution, ensuring business readiness across stakeholders
• Establish transition governance, including tracking milestones, risks, and dependencies during implementation phases
• Own onboarding of new countries into the managed payroll model and enable scalable expansion globally
• Drive operational readiness for steady-state service delivery post-implementation, including knowledge transfer, process stabilization, and baseline performance metrics
• Accountable for end-to-end payroll delivery across multiple countries through outsourced providers
• Own vendor performance outcomes, ensuring SLAs, service quality, accuracy, and employee experience standards are consistently achieved
• Lead issue escalation, resolution, and ongoing service optimization
• Govern vendor-driven changes, ensuring alignment with business requirements and operational readiness
• Partner with HR, Finance, and Technology teams to align payroll delivery with business priorities
• Forecast demand and adapt payroll services to evolving organizational needs
• Act as a trusted partner to internal stakeholders on payroll outcomes and service performance
• Own compliance and regulatory adherence across all countries in scope
• Maintain strong controls and audit readiness
• Drive internal and external audit engagements, ensuring timely and accurate responses
• Drive payroll standardization efforts across markets
• Own and deliver automation and process improvement initiatives to enhance efficiency, and scalability
• Actively lead innovation efforts as part of the ongoing payroll transformation roadmap

Job description

Sun Life is seeking a senior payroll transformation leader to drive global payroll initiatives, partner with implementation teams for country migrations, and ensure seamless integration with Workday. The role oversees testing, cutover planning, governance and compliance across multiple markets, coordinating with HR, Finance and Technology to deliver scalable payroll services.

The position spans multi-country payroll delivery, vendor performance, and ongoing service optimization, offering a