Global Payroll Analyst — Manila (Compliance & Optimization)

Johnson & Johnson Innovation; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Johnson & Johnson Innovation in Manila seeks a Payroll Analyst to deliver accurate payroll services across designated countries, ensuring compliance with global standards and local laws. You will handle reporting, validations, and issue resolution while collaborating with HR, Finance, IT, and vendors.

The role emphasizes process improvement, system testing (UAT), and maintaining documentation while safeguarding data privacy and confidentiality.

Qualifications

• Bachelor's degree in business, HR, finance, accounting, or related field.
• Minimum 2 years of relevant experience in HR or finance/payroll operations, preferably in a shared-services or multinational environment.
• Hands-on knowledge of payroll processing concepts and statutory payroll requirements.
• Proficiency in Microsoft Excel and common Microsoft Office tools.
• Familiarity with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous).
• Experience with case management or ticketing tools.
• Excellent English verbal and written communication skills.
• Strong attention to detail, problem-solving and analytical skills.
• Ability to prioritize, meet deadlines, and work independently with minimal supervision.
• High degree of confidentiality and adherence to data privacy and internal controls.
• Customer-focused with strong stakeholder management skills.
• Collaborative team player who builds effective working relationships.
• Adaptable to multiple cultures and cross-functional interactions.

Responsibilities

• Execute day-to-day payroll tasks and processes for assigned countries in alignment with global standards and country-specific requirements.
• Perform payroll reporting, reconciliations, validations, and data checks across payroll, HR, and/or finance systems.
• Ensure timely and accurate processing of pay slips, certificates, employee/business payroll requests, and/or third-party entity payments as applicable.
• Research, troubleshoot, and resolve payroll issues raised by employees and partners.
• Maintain payroll mailboxes and manage cases and inquiries through service management tools.
• Build effective working relationships with internal stakeholders and external vendors.
• Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation.
• Support audits by supplying requested records and evidence in a timely manner.
• Maintain and update payroll documentation including SOPs, process guides, and work instructions.
• Uphold confidentiality and ensure adherence to data privacy regulations.
• Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.
• Support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.
• Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities.

Skills

Attention to detail

Payroll processing

Excel proficiency

Communication

Analytical skills

Multi-cultural adaptability

Case management

Time management

Team collaboration

Stakeholder management

Education

Bachelor's degree in business, HR, finance, accounting, or related field

Tools

SAP

Workday

ADP

Job description

Johnson & Johnson Innovation in Manila seeks a Payroll Analyst to deliver accurate payroll services across designated countries, ensuring compliance with global standards and local laws. You will handle reporting, validations, and issue resolution while collaborating with HR, Finance, IT, and vendors.

The role emphasizes process improvement, system testing (UAT), and maintaining documentation while safeguarding data privacy and confidentiality.