Global Partner & Project Support Lead

Accenture PLC; Taguig; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Accenture PLC in the Philippines is seeking an Internal Support Agent to manage end-to-end project activities within a globally sourced delivery model. You will work with multiple teams to provide support, problem-solve and launch initiatives.

Your responsibilities include acting as a liaison between the ops team and the Google partner, tracking top priority bugs, developing internal resources, and leading ad hoc projects.

Formación

• Proven written and oral communication skills.
• Knowledge of Google Docs and Sheets.
• Ability to work on tight daily deadlines.
• Must be well organized, goal oriented and self-motivated.
• Demonstrated ability to be flexible, think and respond quickly while maintaining attention to detail.
• Minimum 1 year(s) of experience.

Responsabilidades

• Acting as a liaison between the ops team and the Google partner.
• Tracking and organizing top priority bugs and other team initiatives.
• Developing internal resources and associated communication documents to help manage partner relationship and development efforts.
• Independently analyze situations and problem-solve.
• Leading ad hoc projects.

Conocimientos

Written and verbal communication

Customer service

Problem-solving

Attention to detail

Team collaboration

Educación

Bachelor’s degree or 2+ years of customer service/partner management experience

Herramientas

Google Docs and Sheets

Descripción del empleo

Accenture PLC in the Philippines is seeking an Internal Support Agent to manage end-to-end project activities within a globally sourced delivery model. You will work with multiple teams to provide support, problem-solve and launch initiatives.

Your responsibilities include acting as a liaison between the ops team and the Google partner, tracking top priority bugs, developing internal resources, and leading ad hoc projects.