Global OTC Process Architect

ACCA Careers; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

ACCA Careers is seeking a Global Business Process Specialist for Order-to-Cash (OTC) to shape and govern end-to-end OTC processes and enable systems. The role partners with Business, GBS, IT, Finance, and regional teams to drive consistency, scalability, and performance across the OTC value stream.

The GBPS will influence design decisions, support adoption, and align with regulatory requirements across regions while handling sensitive data and ensuring operational practicality.

Qualifications

• Experience in Customer Service, Finance, Credit & Collections, AR, or Cash Applications within a global or multi-country environment.
• Background in process ownership, business transformation, or global projects.
• Experience working with ERP systems such as SAP ECC / S4HANA and upstream/downstream integrations.

Responsibilities

• Develop a thorough understanding of project scope, timelines, dependencies, and expected deliverables.
• Support the delivery of project objectives and associated milestones in line with deadlines.
• Partner with Business, GBS, IT, Finance, Tax, Compliance, and regional teams to design scalable, compliant, and customer-centric solutions.
• Support the consistent adoption and application of the OTC Global Template across initiatives.
• Collaborate with cross-functional and regional stakeholders, maintaining clear and timely communication.
• Identify process gaps, inefficiencies, and risks to management, and support resolution actions.
• Contribute functional and process expertise to strengthen OTC GPO Team; act as a change leader.

Skills

Process ownership

Governance

Strategic problem solving

Stakeholder influence

Autonomy & prioritization

Education

Bachelor’s degree

Tools

SAP ECC / S/4HANA

Job description

ACCA Careers is seeking a Global Business Process Specialist for Order-to-Cash (OTC) to shape and govern end-to-end OTC processes and enable systems. The role partners with Business, GBS, IT, Finance, and regional teams to drive consistency, scalability, and performance across the OTC value stream.

The GBPS will influence design decisions, support adoption, and align with regulatory requirements across regions while handling sensitive data and ensuring operational practicality.