Global Order Lifecycle Specialist

Lexmark Research & Development Corporation; Cebu City; On-site; PHP 360,000 - 540,000; Full time

Job summary

Lexmark Research & Development Corporation in Cebu City seeks an Order to Cash Specialist to manage the order lifecycle from customer account creation through delivery, ensuring timely resolution of blockers and proactive status reporting.

You will collaborate with cross-functional Supply Chain partners, maintain clear customer communications, and uphold compliance. Strong knowledge of SAP, MS Office, and Excel is required, with 2+ years in a related role.

Qualifications

• Bachelor's degree holder of any business-related course.
• Moderate to Expert knowledge on Order Management process and operational knowledge on transportation, logistics, international regulations, planning, pricing, allocation, claims, returns, cash collections and overall Supply Chain process.
• Knowledge in ERP systems, specifically SAP.
• At least 2 years' experience in same/related field.
• Relevant experience with Customer Relationship management.

Responsibilities

• Order Management.
• Logistics/Supply Chain.
• Customer Management and Communication.
• Maintain proactive, efficient and effective communication to customers.
• Uphold compliance of operations.

Skills

Customer service

Communication

Time management

Problem solving

Relationship building

Education

Bachelor's degree in business-related field

Tools

SAP ERP

MS Office

MS Excel

Job description

Lexmark Research & Development Corporation in Cebu City seeks an Order to Cash Specialist to manage the order lifecycle from customer account creation through delivery, ensuring timely resolution of blockers and proactive status reporting.

You will collaborate with cross-functional Supply Chain partners, maintain clear customer communications, and uphold compliance. Strong knowledge of SAP, MS Office, and Excel is required, with 2+ years in a related role.