Global OpEx Leader - AI-Driven, Lean & Impactful

SGS & Co; Makati; Vor Ort; PHP 5.718.000 - 8.259.000; Vollzeit

Benefits dieser Stelle

Team of doers

Real product ownership

Growth through scope

Zusammenfassung

SGS & Co is seeking an Operational Excellence Manager to drive consistent operational discipline, service excellence, and continuous improvement across GBS operations. You will establish a unified OpEx framework, partner with Finance Shared Services Head, and collaborate with Operations Managers to identify performance gaps and implement sustainable Lean improvements.

The role focuses on governance, KPI standardization, and daily management to enable transparent performance visibility and

Qualifikationen

• Bachelor’s degree in Finance, Accounting, Industrial Engineering, Business Administration, or a related discipline.
• Master’s degree or an equivalent advanced qualification is advantageous.
• Lean Six Sigma certification, preferably Green Belt or Black Belt, is highly desirable.
• 8+ years in Finance SSC and GBS operation.
• 5+ years in Operational Excellence with exposure to global cross-functional stakeholders.
• Proven experience leading Operational Excellence, continuous improvement, performance management, or business transformation initiatives in a GBS/SSC, or complex operational environment.
• Demonstrated experience coaching leaders and teams and embedding Operational Excellence principles into daily management practices.
• Experience working in a multinational corporation or large, matrixed organization with influence across functions, locations, and seniority levels.

Aufgaben

• Drive consistent OpEx framework across GBS operations and locations.
• Establish KPIs, governance routines, and standard performance management processes.
• Coach teams on Lean principles, structured problem solving, and continuous improvement.
• Embed Lean ways of working into daily management and reporting dashboards.
• Ensure measurable business outcomes from improvement initiatives and cross-center harmonization.

Kenntnisse

Lean Six Sigma

Operational Excellence

Process Improvement

Stakeholder Management

Coaching Leaders

Ausbildung

Bachelor’s degree in Finance, Accounting, Industrial Engineering, Business Administration, or related

Master’s degree or equivalent

Jobbeschreibung

SGS & Co is seeking an Operational Excellence Manager to drive consistent operational discipline, service excellence, and continuous improvement across GBS operations. You will establish a unified OpEx framework, partner with Finance Shared Services Head, and collaborate with Operations Managers to identify performance gaps and implement sustainable Lean improvements.

The role focuses on governance, KPI standardization, and daily management to enable transparent performance visibility and