Global Operations Coordinator — Drive Projects & KPIs

Manatal; Philippines; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Healthcare coverage on Day 1 for you &

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing, a leading offshore managed services provider in the Philippines, is seeking a Business Operations Coordinator in Cagayan De Oro City for onsite mid-shift work. You will support Project, Maintenance, and Procurement teams, ensuring seamless progression from sales handover to completion while maintaining accurate systems and records.

You will coordinate stakeholders, prepare documentation, track actions, and assist in cost tracking, KPI reporting, and dashboards to drive efficient

Qualifications

• 3-5 years experience in business support coordination.
• Experience in Operations Coordination, Project Administration, Business Administration, or Customer Support.
• Excellent written and verbal English communication skills.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and Teams).
• Experience using CRM, ERP, or project management systems.
• Ability to manage multiple priorities independently while working remotely.
• Strong documentation, follow-up, problem-solving, and time management skills.
• Ability to work UK business hours and collaborate effectively with international teams.

Responsibilities

• Coordinate project setup activities by reviewing sales handovers, proposals, costing sheets, and project documentation to ensure completeness before delivery.
• Prepare project summaries, installation packs, specification sheets, RAMS documentation, and maintain organized SharePoint folders and project records.
• Maintain procurement trackers, monitor supplier orders and delivery schedules, and elevate procurement risks before project deadlines.
• Support cost tracking by monitoring supplier invoices, subcontractor costs, labor hours, and budget variances.
• Coordinate customer, supplier, subcontractor, and site communications, including access requirements, delivery updates, inductions, and issue resolution.
• Support maintenance operations through scheduling, work order administration, CRM updates, and operational reporting.
• Maintain accurate records across Simpro, Pipedrive, SharePoint, and other operational systems while ensuring document control and data integrity.
• Prepare weekly KPI reports, project readiness updates, procurement risk reports, and administrative dashboards to support operational decision-making.
• Identify opportunities to improve operational processes by utilizing technology, automation, and AI tools where appropriate.

Skills

Project coordination

English communication

Organization & attention to detail

Time management

Independent remote work

Stakeholder coordination

Tools

Simpro

Pipedrive

SharePoint

Microsoft Copilot

Power Automate

AI tools

Job description

MicroSourcing, a leading offshore managed services provider in the Philippines, is seeking a Business Operations Coordinator in Cagayan De Oro City for onsite mid-shift work. You will support Project, Maintenance, and Procurement teams, ensuring seamless progression from sales handover to completion while maintaining accurate systems and records.

You will coordinate stakeholders, prepare documentation, track actions, and assist in cost tracking, KPI reporting, and dashboards to drive efficient