Global Mobility Analyst, NA

Mondelez International; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Mondelez International is seeking a Global Mobility Analyst to support the international assignment program. You will manage end-to-end mobility for assignees, coordinating with HR partners and external vendors to ensure a compliant relocation experience.

Join a blended service environment in Manila, contributing to case management, vendor oversight, program administration, and weekly invoicing processes while delivering excellent partner support in a fast-paced setting.

Qualifications

• Bachelor's degree in human resources, Business Administration, or a related field.
• 1-3 years of experience in global mobility.
• Experience with relocation management, immigration providers, and tax advisors.
• Excellent communication, interpersonal and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• English language proficiency required.

Responsibilities

• Case Management: Manage a portfolio of international assignments and guide assignees through relocation lifecycle.
• Vendor Management: Coordinate with relocation partners to ensure SLA adherence and issue escalation.
• Program Administration: Maintain assignee records and support process improvements.
• Invoicing Process: Manage weekly invoicing within the mobility program.

Skills

Global Mobility Expertise

Vendor Management

Policy Administration

Communication & Interpersonal

Problem-solving

Project Management

Attention to Detail

Cultural Sensitivity

Education

Bachelor's degree in human resources or related field

Tools

Microsoft Office Suite

Job description

Hybrid

Santa Fé, Mexico

Manila, Philippines

Full time

R-172387

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area




• Working in a shared service organization




• Being a good team player and influencing others




• Process design and mapping, and business requirement gathering experience




• Communicating effectively, applying interpersonal skills and taking initiative

Role Overview:

As a Global Mobility Analyst, you will play a critical role in supporting the international assignment program for Mondelēz International. You will manage the end-to-end mobility process for employees relocating to and from various global locations. You will be a key point of contact for assignees, HR partners, and external vendors, ensuring a seamless and compliant relocation experience.

Key Responsibilities:

• Case Management: Manage a portfolio of international assignments, providing guidance and support to assignees throughout the assignment lifecycle (initiation, relocation, on-assignment support, repatriation). Act as point of contact for assignees, addressing inquiries related to relocation, immigration, compensation and benefits. Collaborate with People Leads and other stakeholders to understand business needs and ensure alignment with the global mobility program.




• Vendor Management: Liaise with external vendors (relocation management companies, immigration providers, tax advisors) to coordinate services and ensure quality delivery. Monitor vendor performance against service level agreements (SLAs) and escalation issues as needed.




• Program Administration: Maintain accurate and up-to-date assignee records in the global mobility system. Support the development and implementation of process improvements and program enhancements.




• Invoicing Process: Manage invoicing process on a weekly basis.

Qualifications:

• Bachelor's degree in human resources, Business Administration, or a related field.




• Minimum 1-3 years of experience in global mobility




• Experience working with relocation management companies, immigration providers, and tax advisors.




• Excellent communication, interpersonal, and problem-solving skills.




• Ability to manage multiple priorities and work independently in a fast-paced environment.




• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).




• English is mandatory

Skills:

• Global Mobility Expertise




• Vendor Management




• Policy Administration




• Communication and Interpersonal Skills




• Problem-solving




• Project Management




• Attention to Detail




• Cultural Sensitivity

Personal Attributes:

• Highly organized and detail-oriented




• Strong analytical and problem-solving skills




• Excellent communication and interpersonal skills




• Ability to work independently and as part of a team




• Adaptable and able to thrive in a fast-paced environment




• Demonstrated commitment to providing excellent customer service

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.